About Me

“Coaching is not about giving answers, but unlocking the ones within.”

My vision is to become a long-term, trusted coach for individuals and organizations — empowering growth, purpose, and professional excellence at every step.

Lieu Nguyen Thi Mai

Trainer and Facilitator


More than 16 years of experience in the life insurance industry — working across top companies like Generali Vietnam Life InsuranceManulife, and others.

From trainer to trusted coach — my journey is about turning growth into lasting impact

With professional skills in Sales Training, Leadership Training, Trainer Development, Coaching and Mentoring, Motivation that I have earned through years of experience as high level manager and training fields, I will suppor you on their journey to becoming stronger leaders, better communicators, and more fulfilled professionals.


What I have done

Over the years, I’ve held various roles from training leadership to sales force development, giving me a deep understanding of both individual and organizational challenges — especially within the agency distribution model in North Vietnam.

I’m an ICF Associate Certified Coach (ACC), driven by a strong belief that personal growth is the key to sustainable success. I help professionals at all levels unlock their potential through a coaching approach that blends industry insights with personal development principles.

Find out more on my LinkedIn

Certificated by:

My Core Expertises:

  • Leadership & Team Development
  • Career & Personal Growth Coaching
  • Sales Training & Motivation
  • Trainer & Facilitator Development
  • Communication, Negotiation & Persuasion Skills
  • Employee Engagement Improvement
  • Customer Experience Improvement

PERSONAL COACHING

BREAKTHROUGH DIFFICULTIES

TRAINING COURSES

BREAKTHROUGH DIFFICULTIES

  • Influencer
  • Trainer The Trainer
  • 7 highly effective habits
  • Problem Solving Skills
    Coaching and mentoring skills
    Team Goals Setting
    Situational Leadership
    Key Leadership Behaviors
  • Active Listening Skills
    Understanding Customers through DISC
    Rapport Building Skills
    Communication Skills
    Building Professional Image Skills
    Professional Customer Service
    Needs-Eliciting Questioning Skills
    Problem Identification Skills
    Presentation Skills
    Feedback Giving and Receiving Skills
Go to Course

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“Growth doesn’t happen by chance — it happens by choice and consistent action.

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